A letter is a substitute for direct contact. One writes a letter instead of meeting the person or talking over the telephone. A letter is also a means of making a proof/record about having written on a particular subject. In business, telephones are always followed by letters.

Types of Letters –

1. Intimate letters
2. Formal private letters
3. Business letters
4. Official letters
5. Letters of application

All kinds of letters need the following format:

1. The heading consisting of
2. the writer’s address b. the date
3. The courteous greeting or salutation,
4. The communication or message–The body of the letter.
5. Courteous leave-taking, or conclusion.
6. Signature.
7. Superscription on the envelope.

Answering a Letter

1. What does the writer want/

2. make sure you answer his questions and points. Writing a Letter of

Complaint Here you are not answering somebody else’s point but making a point that somebody else has to answer. Make the point simply and clearly and give all the relevant details in their proper order.

Exercise Write letters as per instructions:

• To a friend inviting him for dinner.
• To a neighbor requesting him to allow you in their pool car system.
• To father requesting for more money to purchase books.
• To school principal for sick leave.
• To your younger sister on your visit to London.
• To Municipal Corporation complaining about blocked drains.
• To electricity, department complaining of the inflated bill

How to write a formal letter

• Write your name and contact information.
• Include the date.
• Include the recipient’s name and contact information.
• Write a subject line for AMS style.
• Write a salutation for block style.
• Write the body of the letter.
• Include a sign-off.
• Proofread your letter

How to write an official letter

• Set up your font and margins.
• Create your heading.
• Write your salutation.
• Use your body paragraphs to state your reasons for writing.
• Add your closing body paragraph and signature.
• Mention and add your enclosures.
• Proofread and send your letter.

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